Contact Silex Support

Our highly trained support team can help you find solutions to of all your technical issues. Before you contact technical support, please make sure you have done the following:

  • Read the documentation for your product. Follow the setup guide or manual instructions for your product closely. Go to the product page to find the latest documentation for that product.
  • Download the latest software and firmware for your product. Silex is constantly evolving the products with feature upgrades and fixes for any issues that might come up. Go to product support to find the latest software and firmware.

If the steps above don't solve the problem, please contact the Silex Support Center:

Phone: 801-748-1199

U.S. toll-free: 866-765-8761

Hours of Operation: Monday-Friday 8:00am-5:00pm MST

Email: Please fill out the information below and a Silex representative will get back to you as soon as possible